Services - S/C Block Management

What is Service Charge Management?

Service charge management is the management of all matters related to the common parts of blocks of flats.  It includes the collection of the service charge, ground rents, special levies, insurance, organising maintenance and repairs and the general day-to-day running of blocks of flats and other residential properties with shared grounds.
 

What is included in our service?

Routine Inspections

Many maintenance problems can be avoided if there is a system of regular inspection.  Clients are able to specify with us how many inspections they would like and how they are to be conducted.

Organise Repairs

We have an extensive list of contractors who are able to address all maintenance issues.  We quickly assess the nature of the repair and act accordingly.  We can organise quotations for major works and oversee any project work.

Day-to-Day Contractors

We manage and appoint where necessary day-to-day contractors such as cleaners and gardeners and endeavour to make sure standards of service are maintained.

Health & Safety/Risk Assessment

There is increasing legislation involved with flat management.  We can provide advice and instruct reports on your behalf so that the element of risk is managed.  Reports to comply with recent legislation are automatically carried out for Health & Safety, Fire Risk and Asbestos, where applicable.

Financial

We collect service charges, ground rents, insurance premiums and special levies.  We provide annual budgets and manage arrears.  Accounts are produced by accountants at the end of each financial year.  We ensure at all times that clients’ money in managed in accordance with the Client Account Regulations of RICS and ARMA.

Insurance

We ensure that the property has the necessary building insurance and that the Directors have Directors and Officers’ Liability insurance.

Meetings

We organise the Annual General Meeting where appropriate and any other additional meetings the property owners should require.

Day-to-Day Issues

We are involved with any day-to-day issues that affect the common parts such as noise, leaks and the dumping of rubbish and enforcement of covenants where required.

Sales/Purchases

Full liaison with solicitors, accountants, etc to ensure sales/purchases proceed to completion as quickly and smoothly as possible.